---
title: About Riverside Veterinary Clinic
topic: clinic_overview
last_updated: 2026-09-04
notice: FICTIONAL SAMPLE DATA.
---

# About Riverside Veterinary Clinic

Riverside Veterinary Clinic is a small independent companion-animal practice in
Marlow Bend, in the Mid North of South Australia. The clinic opened in 2009 and has been
under current ownership since 2018. It is staffed by two veterinarians and one
veterinary nurse, and sees roughly 40 to 60 patients each week.

Because Marlow Bend is a rural town of around 1,000 people, the clinic also serves
surrounding districts including Tarnwell, Coolagh Creek, Bently Flat, Dunbar Downs
and Kerrigan Flat. Some clients travel up to 45 minutes to attend.

## Where we are

- **Street address:** 18 Riverside Road, Marlow Bend SA 5460, Australia
- **Region:** Mid North, South Australia
- **Nearest larger town:** Ellisford, approximately 45 minutes south-west
- **Parking:** Free off-street parking for six vehicles at the rear, accessed from Weir Lane
- **Access:** Ground-floor entry, step-free, with a separate cat waiting area to the left of reception

## Opening hours

| Day | Hours |
|---|---|
| Monday | 8:30 am – 5:30 pm |
| Tuesday | 8:30 am – 5:30 pm |
| Wednesday | 8:30 am – 5:30 pm |
| Thursday | 8:30 am – 5:30 pm |
| Friday | 8:30 am – 5:00 pm |
| Saturday | 9:00 am – 12:00 pm (consultations only, by appointment) |
| Sunday | Closed |
| Public holidays | Closed |

Surgery and dental procedures are scheduled on Tuesday and Thursday mornings.
Consultations on those days begin from 11:00 am.

The clinic closes for a short break between Christmas Day and 2 January each year.
Dates are confirmed on the website and by SMS to clients in early December.

## After-hours and emergencies

For emergencies outside opening hours, call the after-hours mobile on **0491 570 156**.
One of our veterinarians is on call most nights. If nobody is available locally,
the recorded message directs callers to the nearest 24-hour emergency centre in
Adelaide, approximately two hours away.

After-hours attendance attracts an emergency call-out fee in addition to treatment
costs. See `03-appointments-and-pricing.md`.

**Call immediately, do not wait for an appointment, if a pet:**

- Is struggling to breathe, or has blue or pale gums
- Has been bitten by a snake, or has collapsed suddenly
- Is a male cat straining in the litter tray without producing urine
- Has a bloated, hard abdomen and is retching without vomiting
- Has had a seizure lasting more than two minutes, or repeated seizures
- Has been hit by a vehicle, or has significant bleeding
- Has eaten snail bait, rat bait, antifreeze, or chocolate in quantity

## What we do

**Routine and preventative care**
- Consultations for illness and injury
- Annual health checks and vaccinations
- Puppy and kitten courses, including microchipping
- Parasite prevention advice and products
- Weight and nutrition consultations
- Senior pet checks, including blood pressure and blood screening

**Procedures**
- Desexing of dogs, cats and rabbits
- Dental scaling, polishing and extractions
- Lump removals and wound repairs
- In-house blood, urine and faecal testing
- Digital radiography and ultrasound
- Microchipping and council registration paperwork

**Other services**
- End-of-life consultations, home euthanasia within 30 minutes' drive, and cremation arrangements
- Prescription diet and medication supply
- Health certificates for interstate travel

## What we do not do

- **Large animals and livestock.** We do not attend horses, cattle, sheep or goats.
  These are referred to a mixed practice in Ellisford.
- **Reptiles and native wildlife.** Injured wildlife should go to a licensed rescue group.
  We will provide first aid and pain relief at no charge while transfer is arranged.
- **24-hour hospitalisation.** Patients needing overnight monitoring are referred to Adelaide.
- **Advanced imaging and specialist surgery.** CT, MRI and orthopaedic referrals go to Adelaide.

## Contact

- **Phone:** (08) 5550 4470 — answered during opening hours
- **After-hours mobile:** 0491 570 156
- **Email:** hello@riversidevet.example.com — checked twice each business day
- **Post:** PO Box 214, Marlow Bend SA 5460

Repeat prescriptions and food orders require two business days' notice. Prescription
medication cannot be dispensed without a consultation in the previous six months.

## Payment

Payment is due at the time of the consultation. We accept EFTPOS, Visa, Mastercard
and cash. We do not offer accounts or payment plans, but we can quote in advance for
any procedure and will always discuss costs before proceeding. Pet insurance claim
forms are completed free of charge, usually within two business days.
